Digital water meters will make it easier and better to be a customer at Aarhus Vand in the future. A collaboration between Kamstrup, Systematic and Aarhus Vand will bring the digitalization of the new water meters to new heights.
Today, the customers of Aarhus Vand read their water consumption manually and register an annual consumption number. However, these manual readings will soon be history, as Aarhus Vand has initiated an innovation project together with Kamstrup and Systematic with the objective to further innovate the digital water meters currently on the market.
“The new smart meters will make us capable of reading the meters remotely. We hope that this will bring joy and relief to our customers as they will no longer need to do the manual registrations. At the same time, we can offer better service and improve the way we work, because we receive real-time data on the customers’ water consumption”, says Helle Pernille Hansen, Team Leader, Aarhus Vand.
The unique aspect of this project is, according to Helle Pernille Hansen, the innovation part added to it . Instead of installing the meters currently available on the market, Aarhus Vand will put their efforts and energy into the further digitalization of the water meters, which will bring value for the customers.
The innovation part could for example be to investigate how data is presented to the various customer groups and to find out whether other types of sensors (i.e. for measuring pressure) could be included in the solution.
Aarhus Vand will initiate the project by means of an innovation phase, where Systematic will become the driving force with the responsibility for utilizing the data in the right ways.
Kamstrup will supply the digital water meters and further contribute to the project by delivering solutions for the communication part. Besides, Kamstrup will also carry out the project roll-out, where the first part begins in 2025 with 17,000 meters to be delivered to customers in the southern part of Aarhus.
Aarhus Vand looks forward to this innovative partnership.
“We have teamed up with some of the best players within the business of digitalization and digital water meters. I am confident that, together, we will develop solutions that will make Aarhus Vand’s customers even more satisfied with us as a supplier, and solutions that will reduce water waste and thereby make the Aarhus Vand offerings even more sustainable”, says Karina Topp, CEO, Aarhus Vand.